Privacy Policy

1. Introduction

Welcome to Listopia.

Listopia is an online platform that helps users create and manage product listings across online marketplaces such as eBay, Vinted and other supported platforms.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Listopia website and services.

By using Listopia, you agree to the collection and use of information in accordance with this policy.

If you have any questions about this Privacy Policy, you can contact us at:

2. Information We Collect

We collect information that you provide directly to us as well as information collected automatically when you use the platform.

Information you provide to us

When you create an account or use Listopia we may collect:

• Name
• Email address
• Account login details
• Business name (if applicable)
• Billing and payment details
• Product listing information
• Marketplace account identifiers
• Support enquiries and communication with us

Marketplace Integration Data

If you connect Listopia to third-party marketplaces (such as eBay or Vinted), we may access and store information necessary to provide our services, such as:

• Marketplace account identifiers
• Listing information
• Product details
• Order and listing status data (where supported)

Listopia only accesses data required to provide listing and marketplace management functionality.

Information collected automatically

When you use our website or platform we may automatically collect:

• IP address
• Browser type and version
• Device information
• Usage data
• Pages visited
• Interaction with the platform

This information helps us improve performance, functionality and security.

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the Listopia platform
• Enable product listing across supported marketplaces
• Manage your account
• Process payments and subscriptions
• Improve our services and platform features
• Provide customer support
• Send service notifications and important updates
• Prevent fraud, misuse, or security breaches
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR we process personal data under the following lawful bases:

• Contractual necessity
  Processing is required to provide the Listopia service you have signed up for.
• Legitimate interests
  To improve the platform, monitor performance, and ensure security.
• Consent
  Where required for marketing communications or non-essential cookies.
• Legal obligations
  To comply with applicable laws and regulations.

5. Sharing Your Information

We may share your data with trusted third parties where necessary to provide our services.

These may include:

• Online marketplace platforms you connect to (e.g. eBay, Vinted)
• Payment processing providers
• Cloud hosting providers
• Analytics providers
• Technical service providers
• Legal or regulatory authorities where required by law

All third parties are required to protect your personal information and process it only for specified purposes.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Your data may be stored on secure servers operated by reputable cloud hosting providers.

While we take reasonable steps to protect data, no internet-based service can guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account at any time.

8. Your Data Protection Rights

Under UK GDPR you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Request restriction of processing
• Object to processing
• Request data portability

To exercise these rights please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

9. Cookies

Listopia uses cookies and similar technologies to:

• Maintain user sessions
• Improve website functionality
• Analyse usage patterns
• Enhance user experience

You can control cookies through your browser settings.

A separate Cookie Policy may provide additional information.

10. Third-Party Services

Listopia integrates with third-party services such as online marketplaces and payment providers.

Your use of those services may also be subject to their own privacy policies and terms.

We are not responsible for the privacy practices of third-party services.

11. International Data Transfers

Where necessary, personal data may be transferred to and processed in countries outside the United Kingdom or European Economic Area.

In such cases we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

12. Children's Privacy

Listopia is intended for use by adults and business users. We do not knowingly collect personal data from individuals under the age of 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: